Duration of Policy
Our refund and return policy is active for 30 days from the date of purchase. If 30 days have elapsed since your purchase, unfortunately, we cannot offer a refund or exchange.

Eligibility for Returns
To qualify for a return, your item must be in the unused condition that you received it, and in its original packaging. Please note that due to the nature of our products, certain types of goods are exempt from being returned:

  • Digital products such as downloadable software or online courses.
  • Gift cards.

Return Process
To process your return, we require a receipt or proof of purchase. Please do not send the product back to the manufacturer.

Partial Refunds
Partial refunds are issued under the following circumstances:

  • Any digital content that shows evidence of being accessed or downloaded.
  • Any item that is not in its original condition, is damaged or has parts missing not due to our error.
  • Any item returned more than 30 days after delivery.

Refunds
Upon receipt and inspection of your return, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds
If you haven’t received a refund yet:

  1. Check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. Contact your bank as there is often some processing time before a refund is posted.
  4. If you have done all of this and you still have not received your refund, please contact us at [email protected].

Sale Items
Only regular priced items may be refunded; sale items are not eligible for refunds.

Exchanges
We replace items only if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected] and send your item to 32 North Gould Street Sheridan WY 82801, USA.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If not, the refund will go to the gift giver.

Shipping for Returns
To return your product, you should mail your product to 32 North Gould Street Sheridan WY 82801, USA. You will be responsible for your own shipping costs for returning your item, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Additional Information

 For expensive items, consider using a trackable shipping service or purchasing shipping insurance as we don’t guarantee receipt of your returned item.

Need Help?
For questions related to refunds and returns, contact us at [email protected].